This area of law is complex if you are not practising in it daily. Many lawyers choose not to work in this area because of its complexity.
It is important to understand that the insurer is under no obligation to advise an injured claimant of his or her rights to claim certain damages.
We have been consulted by numerous self acting claimants over the years who have received an offer from an insurer. On many occasions it becomes apparent that the insurer has been attempting to resolve the matter without even allowing for critical heads of damage such as future economic loss or future medical expenses.